Galaxy S23 India: Free Green Line screen fix till Dec 31, 2025
Galaxy S23 owners in India have fresh relief if they’re facing vertical “green line” issues. As flagged by tipster Tarun Vats (@tarunvats33), Samsung India Support has confirmed that the Galaxy S23 India series is now covered under a free Green Line screen replacement policy, valid through December 31, 2025.
While Samsung hasn’t published a detailed public notice at the time of writing, Vats’ post indicates that authorised service centres in India can process eligible S23 devices for a no-cost display module replacement under this programme.
What is the ‘green line’ issue?
Users report one or more thin, vertical green (sometimes pink) lines appearing on AMOLED displays. The cause can vary and isn’t always obvious to the user. The fix, in authorised centres, is typically a complete display module replacement.
Who’s covered?
-
Models: Galaxy S23, S23+, S23 Ultra (India units).
-
Region: Service via Samsung India’s authorised network.
-
Window: Claims accepted until 31 December 2025.
-
Warranty: The post references a free replacement policy; centres will confirm eligibility on inspection. Physical or liquid damage may disqualify a device.
How to claim in India (step-by-step)
-
Back up your data (Samsung Cloud/Google Drive/Smart Switch).
-
Collect your proof of purchase (invoice) and note your IMEI (*#06#).
-
In the Samsung Members app: Support → Book appointment / Visit service centre.
– Or contact Samsung India Support via chat/X to locate an authorised centre. -
At the centre, describe the “green line” and mention the free screen replacement policy for Galaxy S23 devices valid till Dec 31, 2025.
-
The technician will run diagnostics and confirm parts availability and eligibility. If approved, the display module is replaced under the programme.
Tip: Keep the job sheet number for any follow-ups or escalations.
What Galaxy S23 India users should know
-
Cost: For approved cases, the display is replaced at no charge. If other parts are found damaged (e.g., due to drops/liquid), standard charges may apply.
-
Turnaround: Depends on parts stock and centre workload. Ask for an estimated timeline when you drop off the phone.
-
Data: Screen replacements shouldn’t wipe data, but always back up before service.
-
Escalation: If a centre declines despite a clean device and visible lines, escalate to Samsung India Support with your job sheet details.
Why this matters
Green line complaints have affected multiple AMOLED models over the years, and India has one of Samsung’s largest user bases. Extending free display replacements to the S23 family provides crucial peace of mind for users who rely on their phones for work, UPI payments, travel, and everyday life.
If you or someone you know owns a Galaxy S23, share the deadline and book a diagnostic sooner rather than later—especially if a faint line has just appeared or intermittently shows after updates or heat.
Source: Tarun Vats (@tarunvats33) post indicating confirmation by Samsung India Support. For the most accurate guidance on your unit, check with an authorised Samsung service centre or Samsung India Support before visiting.
